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ACCC Takes Action On KIA Capped Price Servicing

Media Releases

Apr. 08, 2015

The AAAA shares how the Australian Competition and Consumer Commission has taken enforcement action against Kia Motors Australia.

The Australian Automotive Aftermarket Association (AAAA) welcomes the announcement by the Australian Competition and Consumer Commission (ACCC) on Monday 23rd February that they have taken legal action against Kia Motors Australia relating to the variable pricing aspect of their (so called) “capped price” servicing offer.

The increasing prevalence of these service programs in the Australian market and in particular their lack of transparency to the consumer can lead to small family owned businesses and other independant aftermarket service providers suffering an unfair disadvantage in an already difficult competitive environment.

The AAAA believes this ACCC action is designed to send a strong signal to the entire car industry to ensure that their service offers fully comply with Australian Consumer Law. The ACCC now intends to review other capped price service offers made to consumers by vehicle manufacturers. Click here to read the full article at AAAA!

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