Car Smart: Industry Leaders Support Professional Training for Workshops

Nine of Australia’s largest leading aftermarket brands are sponsors of an advanced training program known as CarSmart Workshop, developed to improve the professionalism of Australia’s mechanical workshops. Under the banner of ‘Accelerated Knowhow’ a highly informative training website has been developed utilising interactive and dynamic web based technology. The program will be launched at the 2013 Australian Aftermarket Automotive Expo in Sydney and is designed for workshops from a one man business to the largest workshops, providing web based, self-paced training for the workshop owner, mechanics, apprentices and office personnel. CarSmart Workshop consists of a series of integrated web based, fully interactive training modules that will greatly benefit workshops in the following areas:

• Implementing The Service Checklist • Efficiency Tools • Optimised Service Method • Maximising Workshop Profitability.

A Service Checklist module with several main elements includes Value Adding, Quality Servicing, Efficiency, Maximising Customer Service and Sales Revenue with helpful thought provoking guidance for the workshop owner, the customer and the technician. Training and tips are provided on tools and policies, presenting ways in which new time saving efficiencies can be introduced, along with suggestions to optimise service methods, increase workshop sales, maximise workshop profitability and ultimately customer satisfaction. Simple and comprehensive check lists are provided covering all aspects of a vehicle’s service in a thoroughly professional approach guaranteed to not only increase efficiency but also to impress the customer. Further training modules and value-add content will be ongoing to help assist the mechanic grow their workshop business. A number of the automotive aftermarket industry’s leading brands, each regarded as some of the most knowledgeable in the industry, are sponsors of this advanced new program including Narva, Projecta, Bendix, DBA, Exedy, Gates, Ryco Filters, NGK and KYB. The annual subscription for CarSmart Workshop membership is a nominal outlay of $129.00 (inc. GST). This cost however is countered by the supply of a Bonus, from any one of the sponsors to an equivalent value of the fee, as an introductory offer, for a limited time. To learn more about this exciting and beneficial professional program, details are available on the CarSmart Workshop website www.carsmartworkshop.com.au